Archive for the 'Administrative Functions' Category

The Postmodern Staff Meeting

I have participated in a lot of different kinds of staff meetings over the years, ranging from a structure based on a formal McKinsey management model to an agenda that consisted exclusively of the senior person talking about himself.  Far and away the most common, however, has been the go-around-the-table model, in which each person reports on key activities in his or her function or business unit.  

This default roundtable structure seemed to work pretty well when the pace of business was slower, and when key managers all worked together at the Continue reading ‘The Postmodern Staff Meeting’

I’m Late, I’m Late …

A time management tune-up in the leadership ranks is an easy first step in tightening up operational performance.  Simply starting meetings on time will free up some cycles for productive work, and it will help establish the framework of disciplined behavior and professional courtesy necessary to support an execution-focused culture. 

Maybe your company has a deep tradition of tardiness, or perhaps the team has just gotten a little sloppy.  Either way, this Continue reading ‘I’m Late, I’m Late …’


About The COO Blog

During my 20+ years as a business leader, I have been dropped into complete operational chaos on a number of occasions – guided only by instructions to "fix this". No amount of training is sufficient to fully prepare one for the initial experience. But after baptism by fire, I found that subsequent operating challenges became less traumatic and distinct patterns started to emerge.

Over time, I have developed sound operational instincts and assembled a set of general-purpose management tools that can be adapted to various circumstances. Every situation is unique and certain lessons can only be learned the hard way, but some of my operational leadership expertise can be shared – and so I offer this blog.

~ Margaret Craig

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Copyright & Credits

© Copyright 2010 Margaret Craig Chick photo credit: Fir0002/Flagstaffotos, licensed under GFPL 1.2