Posts Tagged 'Global Business'

Ladies First

Formal business dinners with people you have just met, perhaps with a significant transaction at stake, can be awkward affairs.   Being the only woman at such an event never really phased me, but it took me a while to work out the added responsibility associated with ordering first.  The waiter is always going to address the question of “What can I get you to drink?” to a woman first.  It’s up to us to set the tone for beverage choice, and this can be fraught in contemporary America.  If I order sparkling water, will my guest feel awkward choosing a double martini?  Will I seem uptight, out of touch, or pregnant if I avoid alcoholic beverages?  Conversely, it might not be a good idea to work on a tumbler of Jack Daniels while the clients sip Diet Coke.  Continue reading ‘Ladies First’

Blog Backgrounder

Entrepreneurialism, visionary leadership, game-changing strategy, technological innovation … no one can deny that these factors drive business success in the high-tech world.  They also make for interesting reading, and therefore fill most of the pages of business publications and online commentary.  We all love stories about iconoclastic founders and advice on fostering breakthrough ideas, but that’s not what this blog is about!

Instead, the focus here is on the more prosaic subject of OPERATIONAL EXECUTION – tools and ideas for getting things done, driving efficiency, and building a scalable enterprise.  These topics may not be Continue reading ‘Blog Backgrounder’


About The COO Blog

During my 20+ years as a business leader, I have been dropped into complete operational chaos on a number of occasions – guided only by instructions to "fix this". No amount of training is sufficient to fully prepare one for the initial experience. But after baptism by fire, I found that subsequent operating challenges became less traumatic and distinct patterns started to emerge.

Over time, I have developed sound operational instincts and assembled a set of general-purpose management tools that can be adapted to various circumstances. Every situation is unique and certain lessons can only be learned the hard way, but some of my operational leadership expertise can be shared – and so I offer this blog.

~ Margaret Craig

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Copyright & Credits

© Copyright 2010 Margaret Craig Chick photo credit: Fir0002/Flagstaffotos, licensed under GFPL 1.2